DON'T PANIC,
WE’LL SORT IT OUT FOR YOU

FAQ

How do I install the OK app? How does the OK app work? Is it secure? What if the app does not work? Is my privacy safeguarded? Where and how can I pay with my phone? Do I have transaction limit? View all the FAQs here.

FAQ

Helpdesk

We try hard to answer all your questions. if the answer is not listed under the FAQs or you have a different question, please contact the OK helpdesk direct. The helpdesk is open on weekdays between 8.00 a.m. and 6.00 p.m.

Contact us

Lost your phone?

It can happen that you lose your phone or have it stolen. That’s annoying, but it’s not a serious problem, because nobody apart from you can do anything with the data in your OK app. All you need to do is freeze your account.

Freeze account
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